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Terms and Conditions – Plain-English Summary

These are the key rules of playing with us, written in plain English. Please read them before you sign up so you know exactly where you stand.

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Please note: this page is a plain-English summary for your convenience. The full, legally binding terms and conditions are shown at registration and must be accepted before you open an account. If anything here differs from the full terms, the full terms apply.

1. Introduction and acceptance

1.1 This site, spinbob1.uk, is run by the operator under a Great Britain remote gambling licence issued by the UK Gambling Commission.

1.2 By registering an account, you agree to the full terms and conditions, our privacy policy and any specific promotion terms that apply to offers you take part in.

1.3 “We”, “us” and “our” mean the operator of the site. “You” means the account holder.

2. Eligibility

2.1 You must be 18 or over to register and play. Underage gambling is an offence and any account found to belong to a minor will be closed.

2.2 You must be a resident of the United Kingdom. Our UK service is for UK residents only.

2.3 You may hold only one account. Duplicate accounts will be closed.

2.4 You may not open an account if you are self-excluded with us or registered with GAMSTOP.

3. Account and verification

3.1 You must give accurate, up-to-date personal details and keep them updated.

3.2 We verify your name, date of birth and address before you can deposit or play. If we cannot do this electronically, we will ask for documents such as photo ID and proof of address.

3.3 We may also ask for proof of payment methods, a selfie liveness check, or source of funds information at higher deposit levels.

3.4 You are responsible for keeping your password safe. We recommend turning on 2-step verification. After 5 failed login attempts, the account is locked for 30 minutes.

4. Deposits and withdrawals

4.1 Deposits can be made by Visa or Mastercard debit card, PayPal, Skrill, Neteller, Revolut and Rapid Transfer, Apple Pay, Google Pay, Paysafecard and bank transfer. The minimum deposit is £10 (£20 by bank transfer).

4.2 Credit cards and crypto are not accepted, in line with UK rules.

4.3 We do not charge fees for deposits or withdrawals.

4.4 The minimum withdrawal is £20. Withdrawals are reviewed within 12 hours. The standard limit is £10,000 per week, with higher limits for top-tier loyalty members.

4.5 Withdrawals go back to the method you deposited with where possible. Paysafecard cannot receive withdrawals, so those funds are paid by bank transfer.

4.6 Funds must be your own and not derived from criminal activity. We may delay a withdrawal while required checks are completed.

5. Bonus terms

General bonus rules

5.1 Every bonus has wagering of no more than 10x. Wagering requirements are always shown before you opt in.

5.2 Bonuses are for new or existing UK players aged 18+ as stated in each offer, limited to one per person, household and payment method.

5.3 While wagering a bonus, the maximum stake is £5 per spin or round.

5.4 Bonus funds expire if not wagered within the stated period. You may cancel a bonus at any time; bonus funds and any winnings from them are then removed, but your real cash balance is unaffected.

5.5 We may withhold bonuses where there is clear evidence of abuse, such as multiple accounts.

Welcome bonus terms

5.6 100% up to £500 + 200 Free Spins on your first deposit.

TermDetail
Minimum deposit£20
Bonus match100% up to £500
Wagering10x the bonus amount
Free spins200 on Big Bass Splash, 10p each
Spin delivery20 a day for 10 days
Free spin winnings10x wagering
Validity30 days
Maximum bonus stake£5

Claim 100% up to £500 + 200 Free Spins

6. Game rules and stake limits

6.1 Each game has its own rules and return-to-player information, available from the game’s info screen.

6.2 The maximum stake on slots is £5 per spin, or £2 per spin for players aged 18 to 24.

6.3 Bonus buys and feature buys are not available. Autoplay is not available, and each slot spin takes at least 2.5 seconds.

6.4 If a game malfunctions, all affected bets and wins are void, and stakes are returned.

6.5 Sportsbook bets are settled according to the published sports rules.

7. Responsible gambling

7.1 We want gambling to stay fun. You can set deposit limits (daily, weekly or monthly), loss limits, session reminders and reality checks at any time.

7.2 You can take a time-out of 24 hours to 6 weeks, or self-exclude for 6 months to 5 years. Self-exclusion cannot be reversed early.

7.3 We take part in GAMSTOP, the UK’s national self-exclusion scheme.

7.4 We may contact you, apply limits or restrict your account if we see signs of gambling harm or affordability concerns.

7.5 Free, confidential help is available from GamCare’s National Gambling Helpline on 0808 8020 133 (24/7), BeGambleAware, Gordon Moody and GAMSTOP.

8. Complaints and ADR

8.1 If you are unhappy, please contact our support team first by 24/7 live chat or at support@spinbob1.uk. Tell us what happened and what outcome you would like.

8.2 We will acknowledge your complaint promptly, investigate it and aim to resolve it as quickly as possible.

8.3 If your complaint has not been resolved to your satisfaction within 8 weeks, you can refer it to an independent Alternative Dispute Resolution (ADR) provider approved by the UK Gambling Commission. This service is free for you, and we will give you its details in our final response.

9. Account closure

9.1 You can close your account at any time through live chat or email. Any remaining real cash balance will be paid to you, subject to verification.

9.2 If you close your account because of gambling concerns, please choose self-exclusion so that it cannot be reopened.

9.3 We may suspend or close an account for breach of these terms, fraud, underage play, multiple accounts or where required by law or our licence.

9.4 Dormant accounts are handled as described in the full terms. We will always try to contact you first.

10. Changes to terms

10.1 We may update our terms from time to time, for example to reflect changes in law or regulation.

10.2 We will notify you of significant changes before they take effect, and you will be asked to accept them at your next login.

10.3 If you do not agree to updated terms, you can close your account and withdraw your balance.

18+ only. UK residents only. Full T&Cs apply. Please gamble responsibly.

Frequently asked questions

Are these the full legal terms?

No. This page is a plain-English summary. The full, legally binding terms and conditions are shown to you at registration and are always available from your account.

What is the maximum wagering on bonuses?

No bonus we offer has wagering above 10x. The welcome bonus requires 10x the bonus amount, and free spin winnings are also subject to 10x wagering.

How do I make a complaint?

Contact our support team by live chat or at support@spinbob1.uk. If we have not resolved it within 8 weeks, you can refer it to an independent ADR provider free of charge.

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